Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use Primeviewzone's budgeting education services.

Last Updated: March 15, 2025

Information We Collect

When you interact with Primeviewzone, we collect information that helps us provide better budgeting education and financial literacy services. We're upfront about what we gather and why it matters for your learning experience.

Personal Information

Name, email address, phone number, and location details you provide when registering for courses or contacting us directly.

Educational Progress

Course completion rates, quiz results, learning preferences, and areas where you've requested additional support.

Technical Data

IP address, browser type, device information, and how you navigate through our educational platform.

Communication Records

Messages you send us, feedback about courses, and support requests to help us improve our services.

How We Use Your Information

Your data helps us create a more effective learning environment. We don't sell your information to third parties, and we use it specifically for educational purposes and service improvement.

  • Delivering personalized budgeting courses and tracking your progress through educational modules
  • Sending course updates, new lesson notifications, and relevant financial education content
  • Providing technical support and responding to your questions about budgeting concepts
  • Improving our curriculum based on student performance and feedback patterns
  • Ensuring platform security and preventing unauthorized access to educational materials
  • Analyzing learning trends to develop new courses that address common financial challenges

Your Privacy Rights

You have significant control over your personal information. We've designed our systems to make it easy for you to manage your data and privacy preferences.

Access Your Data

Request a complete copy of all personal information we have about you, including your learning progress and communication history.

Correct Information

Update or fix any incorrect personal details, preferences, or educational information in your account.

Delete Your Account

Permanently remove your account and associated data, though we may retain some information as required by Vietnamese law.

Control Communications

Opt out of marketing emails while still receiving important course updates and account notifications.

Data Portability

Download your course progress, certificates, and learning data in a format you can use elsewhere.

Restrict Processing

Limit how we use your information while maintaining access to essential educational services.

Data Security Measures

Protecting your information is a priority. We use multiple layers of security to safeguard your data, though no online system can guarantee complete protection.

How We Protect Your Information

Encryption

All data transmission uses SSL encryption, and sensitive information is encrypted when stored on our servers.

Access Controls

Only authorized staff members can access personal data, and all access is logged and monitored.

Regular Audits

We conduct quarterly security reviews and update our systems to address new threats.

Secure Infrastructure

Our servers are hosted in secure facilities with 24/7 monitoring and backup systems.

Data Retention and Deletion

We keep your information only as long as necessary to provide educational services and comply with legal requirements. Different types of data have different retention periods.

Data Retention Periods

Active Account

All personal and educational data retained while your account remains active and you're accessing courses.

2 Years

Course progress, certificates, and communication history after account deletion or extended inactivity.

5 Years

Financial transaction records and tax-related information as required by Vietnamese business law.

7 Years

Legal compliance records and data related to disputes or regulatory requirements.

Information Sharing

We don't sell your personal information to marketers or data brokers. We may share limited information with trusted service providers who help us deliver educational content, but they're bound by strict confidentiality agreements.

  • Educational technology providers who help deliver course content and track learning progress
  • Payment processors for handling course fees and managing subscription services
  • Email service providers for sending course updates and educational newsletters
  • Analytics services to understand how students use our platform and improve course effectiveness
  • Legal authorities when required by Vietnamese law or to protect our users from fraud
  • New owners if Primeviewzone is acquired, with advance notice to all users

International Data Transfers

While our primary operations are in Vietnam, some of our educational technology partners and service providers operate from other countries. When we transfer your data internationally, we ensure adequate protection measures are in place.

These transfers are necessary for providing our online educational services, including course delivery, student support, and platform maintenance. We work with partners who maintain strong data protection standards and comply with international privacy frameworks.

Cookies and Tracking

We use cookies and similar technologies to improve your learning experience and understand how you interact with our educational content. You can control most cookies through your browser settings, though this might affect some platform features.

  • Essential cookies that keep you logged in and remember your course progress
  • Analytics cookies that help us understand which courses are most effective
  • Preference cookies that remember your language settings and display preferences
  • Third-party cookies from educational partners who help deliver course content

Updates to This Policy

We update this privacy policy when we add new features, change how we handle data, or need to comply with new regulations. We'll notify you about significant changes through email or prominent notices on our platform.

Minor updates like clarifications or contact information changes won't trigger notifications, but we'll always update the "Last Modified" date at the top of this page. We recommend checking this policy periodically, especially before providing new personal information.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your data rights, or need to report a privacy concern, we're here to help. You can reach us through multiple channels.

Email

help@primeviewzone.com

Phone

+842903828433

Mail Address

83, Đường Lê Hồng Phong, Phường 7, Phường 4, Thành phố Vũng Tầu, Bà Rịa - Vũng Tàu, Vietnam